How GoBlox works
Everything from picking an item to having it in your account — plus exactly what we ask for, and what we will never ask for.
ORDERING, STEP BY STEP
From cart to your account
Three steps, usually finished inside five minutes.
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Pick your item, or ask for it
Browse the game you play and add what you want to the cart. If we do not list it, use Request an item — tell us the game, the item and how many, and we come back in live chat with a price and a delivery time. Nothing is charged until you agree to it.
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Check out
Card, wallet, whatever you normally use. Everything is encrypted and your card number never reaches us. Your order confirmation arrives by email straight away — keep the order number, it is what we use to find you.
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Meet the delivery agent in game
A delivery agent messages you in live chat with the exact steps for your game. Usually that means giving your Roblox username, joining the game and accepting the trade. Follow what they tell you and the items are yours.
WHAT WE ASK FOR
A username. Nothing else.
Some games need a public Roblox username or user ID so the agent can find you in game. That is the only account detail we ever need, and the product page says so before you buy.
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Your Roblox username
So the delivery agent can find you in game
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Never your password
There is no reason for us to ever have it
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Never a login or recovery code
Anyone asking you for one is not us
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Nothing to install
No programs, no extensions, no scripts
DELIVERY QUESTIONS
If something goes sideways
The ones that come up most. Anything else, open live chat and ask.
How long should I wait?
Most orders are finished within five minutes of checkout. Anything we source for you is usually around 20 minutes. If no delivery agent has messaged you after 15 minutes, open live chat and ask — do not just keep waiting.
The agent asked me to join a game. Is that normal?
Yes. Most Roblox items can only change hands inside the game itself, so the agent will tell you which game to join and what to do when you are there. What is never normal is being asked for a password, a login code, or to install anything.
I gave the wrong username.
Tell us in live chat straight away with your order number. As long as the delivery has not gone out yet, we can change it.
Nothing arrived.
Check the username you gave us is spelled right and rejoin the game — that sorts most cases on its own. If it still has not shown up, message us with your order number and we will put it right.
Can I change my order after paying?
Message us in live chat before the delivery goes out and we will sort it where we can. Once items are handed over in game they cannot be taken back.
Is there a minimum or maximum I can buy?
No. The listings show the usual amounts, but if you want a quantity we do not list, ask for it and we will price that exact amount for you.
Still not sure?
Open live chat and ask. A real person replies, and there is no obligation to buy anything.